{"id":8251,"date":"2023-03-15T21:06:52","date_gmt":"2023-03-15T13:06:52","guid":{"rendered":"https:\/\/igcse.infinity.edu.my\/2023\/07\/02\/ai-vs-humans-who-has-an-upper-hand\/"},"modified":"2023-07-13T19:08:30","modified_gmt":"2023-07-13T11:08:30","slug":"ai-vs-humans-who-has-an-upper-hand","status":"publish","type":"post","link":"https:\/\/igcse.infinity.edu.my\/?p=8251","title":{"rendered":"AI vs Humans, Who Has an Upper Hand?"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"8251\" class=\"elementor elementor-8251\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1c5b1d67 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1c5b1d67\" data-element_type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-325a231f\" data-id=\"325a231f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4319d3fe elementor-widget elementor-widget-text-editor\" data-id=\"4319d3fe\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.12.2 - 23-04-2023 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<div class=\"elementor-element elementor-element-5e4ea49 elementor-widget elementor-widget-text-editor\" style=\"flex-basis: var(--flex-basis); flex-grow: var(--flex-grow); flex-shrink: var(--flex-shrink); order: var(--order); align-self: var(--align-self); flex-direction: var(--flex-direction); flex-wrap: var(--flex-wrap); justify-content: var(--justify-content); align-items: var(--align-items); align-content: var(--align-content); gap: var(--gap); --swiper-theme-color: #000; --swiper-navigation-size: 44px; --swiper-pagination-bullet-size: 6px; --swiper-pagination-bullet-horizontal-gap: 6px; --widgets-spacing: 20px; width: 970px; color: #1d252d; font-size: 20px;\" data-id=\"5e4ea49\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\"><div class=\"elementor-widget-container\" style=\"transition: background 0.3s,border 0.3s,border-radius 0.3s,box-shadow 0.3s,transform var(--e-transform-transition-duration,0.4s);\"><p>By Fariz Abdullah, CEO<\/p><\/div><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-15c5b868 elementor-widget elementor-widget-text-editor\" data-id=\"15c5b868\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">One of the most talked about topics since November 2022 is whether AI will take over jobs normally performed by human beings. Thanks to the sudden emergence of ChatGPT, everyone has begun to sit up and listen, even from the non-tech fraternity. Its impressive conversational abilities has even caught Google by surprise, so much so that when the search giant tried to go one up on this new sensation with its version of AI chatbot called Bard, it failed embarrassingly and lost US$100 billion in market value in the process. Such is the magnitude of the race to global AI dominance.<\/span><\/p><p><span style=\"font-weight: 400;\">But although AI is quick to process terabytes of data and expansive in its reach, it is only as powerful as the data it can have its claws on. In other words, if no such data exists, it will return no relevant results to us.\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">So in terms of job replacements, perhaps the right way to look at AI is to recognise it as a brilliant data cruncher rather than as a thinking machine. For it to think, it will require additional programming and learning (by the AI itself), similar to what some of the more sophisticated AI tools are doing out there at the moment. But just on the basic level of AI alone, people shouldn\u2019t fear it too much unless their jobs are nothing but the repetitive and mundane ones. <\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-38c09ce0 elementor-widget elementor-widget-heading\" data-id=\"38c09ce0\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.12.2 - 23-04-2023 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h3 class=\"elementor-heading-title elementor-size-default\">From Jetsons, Kitt, Jarvis to Siri, OK Google\n<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a8203f2 elementor-widget elementor-widget-text-editor\" data-id=\"a8203f2\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Although AI has got the world\u2019s attention now, it is actually not something new because whether we realise it or not, this intelligent software has already been around us for some time. For example, what we thought of as \u201cawesome\u201d when our mobile phone\u2019s scheduler was able to remind us about an event, today \u201ccodes\u201d can activate our lights when we set it to \u201csunrise\u201d or \u201csunset\u201d. We could also instruct for our email to be sent after reaching a certain location. But where this will lead to can be quite nerve wracking because not only can AI take commands from us when we say the word, it has also gone where no one has gone before.<\/span><\/p><p><span style=\"font-weight: 400;\">Case in point, I found a report explaining how a four-legged robot was smart enough to re-programme itself to stand on three legs after discovering that one of its legs was broken. Another interesting article also narrated about how a robot equipped with a camera was found to have captured faces of people passing by and systematically storing them in a database, all these without any prior settings to do so. This is perhaps the reason why people like Stephen Hawkings and Elon Musk found AI to be a very daunting subject to tackle.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-537acf elementor-widget elementor-widget-text-editor\" data-id=\"537acf\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><strong><i>\u201cThe<\/i><i> development of artificial intelligence could spell the end of the human race,\u201d according to Stephen Hawking.<\/i><\/strong><\/p><p><strong><i>\u201c[AI] scares the hell out of me,\u201d Tesla and SpaceX founder Elon Musk once said at the SXSW tech conference. \u201cIt\u2019s capable of vastly more than almost anyone knows, and the rate of improvement is exponential.\u201d<\/i><\/strong><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7df7eb11 elementor-widget elementor-widget-heading\" data-id=\"7df7eb11\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Automation Angel\n<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6b2e1d57 elementor-widget elementor-widget-text-editor\" data-id=\"6b2e1d57\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">But before any doomsday prediction can become reality, a <\/span><a href=\"https:\/\/www.forbes.com\/sites\/forbestechcouncil\/2022\/03\/23\/how-ai-is-primed-to-disrupt-hr-and-recruiting\/?sh=7f7711b51078\"><span style=\"font-weight: 400;\">Forbes article<\/span><\/a><span style=\"font-weight: 400;\"> published in 2022 indicated what <\/span><span style=\"font-weight: 400;\">AI\u2019s influence can potentially be like in the HR space:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">AI&#8217;s Role in Making HR Teams Informed &amp; Efficient &#8211; in particular like hiring needs and matching of candidates.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">AI&#8217;s Role in Improving Employee Engagement &#8211; such as finding out why an employee leaves and how best to retain employees.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Powering HR&#8217;s Future with AI &#8211; to serve as a critical and strategic &#8220;talent insights engine&#8221; of an organisation.<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">Closer to home in Malaysia, AI is generally seen as a \u201cnice to have\u201d add-ons to an existing <\/span><a href=\"https:\/\/igcse.infinity.edu.my\/how-far-has-tech-gone-in-hr-payroll\/\"><span style=\"font-weight: 400;\">HRMS<\/span><\/a><span style=\"font-weight: 400;\"> but certainly not among the highest priorities, or at least not yet. This is because the intelligent codes of AI are only being added right now into the HR modules and as such, may take a while before it becomes a mainstay.<\/span><\/p><p><span style=\"font-weight: 400;\">But what AI can really achieve right now is matching CVs to jobs. This is where AI\u2019s pinpoint accuracy can raise productivity to another level. Taking it a step further, AI can also be programmed to conduct first round interviews. This is because AI can be taught to be interactive, like how ChatGPT is, to manage conversational interactions. Now, if this is done properly, recruiters will be empowered with more time in hand to better prepare for the second and subsequent round of interviews, and this is where the cognitive skills of an experienced recruiter will really come to make a real difference.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6aebce62 elementor-widget elementor-widget-image\" data-id=\"6aebce62\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.12.2 - 23-04-2023 *\/\n.elementor-widget-image{text-align:center}.elementor-widget-image a{display:inline-block}.elementor-widget-image a img[src$=\".svg\"]{width:48px}.elementor-widget-image img{vertical-align:middle;display:inline-block}<\/style>\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"419\" src=\"https:\/\/igcse.infinity.edu.my\/wp-content\/uploads\/2023\/07\/2-1.png\" class=\"attachment-large size-large wp-image-8252\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7f47c2fa elementor-widget elementor-widget-text-editor\" data-id=\"7f47c2fa\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Humanly speaking, unlike AI, recruiters like us are able to assess a person based on their facial expressions, body language, emotions and all the non-verbal communication signals that are present from the candidates. We are also able to process background events more accurately like traffic disruptions before the candidate arrives for an interview or how the passing of a dear one can impact the candidate\u2019s mood on interview day. Human intelligence as such is still very much an important currency of our trade, something I reckon will be irreplaceable, or at least not anytime soon.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">So what does the future hold then for HR practitioners like us when AI is already sneaking up into our lives and right under our noses?&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Like all technology that has come before AI, the key to remaining relevant is to embrace this new kid on the block. By this it means practitioners who are now used to the repetitive and mundane jobs must, at their quickest and most convenient time, look for opportunities to upskill and re-skill so they can move up the value chain. Because like all technology\u2019s evolution of progress, it will arrive much sooner than later, just look at the pace of change in<\/span><\/p>\n<p><span style=\"font-weight: 400;\">personal computers, mobile phones, tablets, websites, job boards, cloud computing, cryptocurrency, autonomous cars, the list goes on.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">At CXL, we will be looking at AI to improve our productivity internally first by testing out module after module to ensure they are performing to what we think they should. Only when this is accomplished will we then think about sharing this technological privilege with our panel of clients. <\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1428682b elementor-widget elementor-widget-heading\" data-id=\"1428682b\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">About Fariz<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7bef6a74 elementor-widget elementor-widget-text-editor\" data-id=\"7bef6a74\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span class=\"markdy0olh5a7\" data-markjs=\"true\" data-ogac=\"\" data-ogab=\"\" data-ogsc=\"\" data-ogsb=\"\">Fariz<\/span>\u00a0Abdullah is the Chief Executive Officer (CEO) of CXL Group. The organisation offers HR solutions which include Contingent Workforce, Executive Search and Payroll &amp; HR Outsourcing. Under his purview,\u00a0<span class=\"markdy0olh5a7\" data-markjs=\"true\" data-ogac=\"\" data-ogab=\"\" data-ogsc=\"\" data-ogsb=\"\">Fariz<\/span>\u00a0has transformed CXL Group into an HR organisation that believes in the importance of advancing through technology but with a deep focus on the human touch in an increasingly digital era.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>By Fariz Abdullah, CEO One of the most talked about topics since November 2022 is whether AI will take over jobs normally performed by human beings. Thanks to the sudden emergence of ChatGPT, everyone has begun to sit up and listen, even from the non-tech fraternity. Its impressive conversational abilities has even caught Google by [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":8255,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jet_sm_ready_style":"","_jet_sm_style":"","_jet_sm_controls_values":"","_jet_sm_fonts_collection":"","_jet_sm_fonts_links":"","_joinchat":[],"footnotes":""},"categories":[27],"tags":[],"class_list":["post-8251","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-from-the-ceos-desk"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v20.13 (Yoast SEO v20.13) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>AI vs Humans, Who Has an Upper Hand? - IGCSE Tutions Offered by Infinity Training Center<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"AI vs Humans, Who Has an Upper Hand?\" \/>\n<meta property=\"og:description\" content=\"By Fariz Abdullah, CEO One of the most talked about topics since November 2022 is whether AI will take over jobs normally performed by human beings. 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Thanks to the sudden emergence of ChatGPT, everyone has begun to sit up and listen, even from the non-tech fraternity. 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