{"id":10528,"date":"2023-07-31T10:35:36","date_gmt":"2023-07-31T02:35:36","guid":{"rendered":"https:\/\/igcse.infinity.edu.my\/?p=10528"},"modified":"2023-08-25T09:52:31","modified_gmt":"2023-08-25T01:52:31","slug":"from-dreadful-to-delightful-conquering-payroll-statutory-submissions","status":"publish","type":"post","link":"https:\/\/igcse.infinity.edu.my\/?p=10528","title":{"rendered":"From Dreadful to Delightful: Conquering Payroll Statutory Submissions"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"10528\" class=\"elementor elementor-10528\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-74224aa5 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"74224aa5\" data-element_type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5fde093c\" data-id=\"5fde093c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2e2a215 elementor-widget elementor-widget-text-editor\" data-id=\"2e2a215\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.12.2 - 23-04-2023 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p><strong>By Fariz Abdullah &#8211; CEO<\/strong><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6a401eac elementor-widget elementor-widget-text-editor\" data-id=\"6a401eac\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p style=\"font-weight: 400;\"><strong>What if you\u2019ll never miss another statutory submission deadline without labouring through the weeks before that, will you believe it?<\/strong><\/p><p style=\"font-weight: 400;\">Welcome to another episode of my blog where this time I am joined by my colleague Wan Nur Azlina, Manager of Payroll Operations at CXL Group in our Kuala Lumpur office. I roped her in to share with us about one of the most dreadful things known to the HR profession &#8211; statutory compliance.<\/p><p style=\"font-weight: 400;\">Before we begin, Azlina comes with 12 years of experience managing payroll for organisations and through the slightly more than decade long journey, she\u2019s had her hands dirty from calculating an individual\u2019s pay to compiling the necessary for submission.<\/p><p style=\"font-weight: 400;\">At CXL, she works closely with her direct superior Mardiana Wati, Head of HR &amp; Payroll Outsourcing Services, and her colleagues in the payroll processing department to meet the various salary payout deadlines for our Payroll Outsourcing clients.<\/p><p style=\"font-weight: 400;\">They look after the technical aspects such as number crunching of the salaries, statutory &amp; non-statutory contributions, and attaching the benefit and incentive payouts. They also audit the processed information to ensure discrepancies are flagged for attention before pushing the button for the actual disbursements.<\/p><p style=\"font-weight: 400;\">The huge responsibility of undertaking such payouts for all our clients so that every single employee is paid on time with the right amount every month is no small feat, even with the support of technology. It\u2019s beyond a spreadsheet and certainly requires a good understanding of the provisions of law that guide everything about salary. Some of these laws include the Employment Act 1955, Employment Amendment Act 2022, Income Tax Act 1967, Retirement Fund Act 2007, Pembangunan Sumber Manusia Berhad Act 2001, the list goes on.<\/p><p style=\"font-weight: 400;\">Without further ado, let\u2019s dive into today\u2019s hot topic.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4370d42a elementor-widget elementor-widget-spacer\" data-id=\"4370d42a\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.12.2 - 23-04-2023 *\/\n.elementor-column .elementor-spacer-inner{height:var(--spacer-size)}.e-con{--container-widget-width:100%}.e-con-inner>.elementor-widget-spacer,.e-con>.elementor-widget-spacer{width:var(--container-widget-width,var(--spacer-size));--align-self:var(--container-widget-align-self,initial);--flex-shrink:0}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container,.e-con-inner>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer,.e-con>.elementor-widget-spacer>.elementor-widget-container,.e-con>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer{height:100%}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer>.elementor-spacer-inner,.e-con>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer>.elementor-spacer-inner{height:var(--container-widget-height,var(--spacer-size))}<\/style>\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2b0df04c elementor-widget elementor-widget-image\" data-id=\"2b0df04c\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.12.2 - 23-04-2023 *\/\n.elementor-widget-image{text-align:center}.elementor-widget-image a{display:inline-block}.elementor-widget-image a img[src$=\".svg\"]{width:48px}.elementor-widget-image img{vertical-align:middle;display:inline-block}<\/style>\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"534\" src=\"https:\/\/igcse.infinity.edu.my\/wp-content\/uploads\/2023\/07\/July-Blog-Image-02-1024x683.jpg\" class=\"attachment-large size-large wp-image-10531\" alt=\"\" srcset=\"https:\/\/igcse.infinity.edu.my\/wp-content\/uploads\/2023\/07\/July-Blog-Image-02-1024x683.jpg 1024w, https:\/\/igcse.infinity.edu.my\/wp-content\/uploads\/2023\/07\/July-Blog-Image-02-300x200.jpg 300w, https:\/\/igcse.infinity.edu.my\/wp-content\/uploads\/2023\/07\/July-Blog-Image-02-768x512.jpg 768w, https:\/\/igcse.infinity.edu.my\/wp-content\/uploads\/2023\/07\/July-Blog-Image-02-1536x1024.jpg 1536w, https:\/\/igcse.infinity.edu.my\/wp-content\/uploads\/2023\/07\/July-Blog-Image-02-2048x1365.jpg 2048w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-126b7b6a elementor-widget elementor-widget-text-editor\" data-id=\"126b7b6a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p style=\"font-weight: 400;\"><strong>Compliance Labyrinths <\/strong><\/p>\n<p style=\"font-weight: 400;\">When it comes to payroll compliance, it is divided into two distinct categories &#8211; statutory and non-statutory.<\/p>\n<p>Examples of statutory ones are <a href=\"https:\/\/www.kwsp.gov.my\">Employees Provident Fund (EPF or KWSP (Kumpulan Wang Simpanan Pekerja)<\/a>, <a href=\"https:\/\/www.hasil.gov.my\">Inland Revenue Board (IRB or LHDN (Lembaga Hasil Dalam Negeri Malaysia)<\/a>, <a href=\"https:\/\/www.perkeso.gov.my\">Social Security Organisation (SOCSO or PERKESO (Pertubuhan Keselamatan Sosial)<\/a>, <a href=\"https:\/\/hrdcorp.gov.my\">Human Resources Development Corp (HRDC or Pembangunan Sumber Manusia Berhad)<\/a> and the <a href=\"https:\/\/www.ptptn.gov.my\">National Higher Education Fund Institution (or PTPTN (Perbadanan Tabung Pendidikan Tinggi Nasional)<\/a> whereas non-statutory include, <a href=\"http:\/\/angkasa.coop\/bm\/index.php\">Angkasa (Angkatan Koperasi Kebangsaan Malaysia Berhad)<\/a>, Zakat and certain contributions unique to a company like the Sports or Recreation Funds.<\/p>\n<p><\/p>\n<p style=\"font-weight: 400;\">For CXL, managing these compliant requirements is part and parcel of our service as a payroll outsourcing vendor. We do this on a full time basis, serving a diverse clientele ranging from SMEs to large-scale MNCs, expertly managing annual salaries totaling RM300 million annually.<\/p>\n<p style=\"font-weight: 400;\">We extend this service to our clients confidently because we are backed by a department of personnels like Mardiana and Azlina who are well-versed with the responsibility and also the statutory laws that stipulate the requirements and boundaries for payroll processing.<\/p>\n<p style=\"font-weight: 400;\"><strong>Troublesome Submissions<\/strong><\/p>\n<p style=\"font-weight: 400;\">Generally, a company is required to comply with a bare minimum of submissions comprising EPF (KWSP), Employment Insurance Scheme (comes under SOCSO (PERKESO)), IRD (LHDN) and HRDC. These are to be carried out on a monthly basis. Annually, income tax returns are to be done complying to the IRD (LHDN).<\/p>\n<p style=\"font-weight: 400;\">What we found to be two sides of the same coin is that while the provisions of laws and policies are clearly documented including the penalties of fines and imprisonment, the flip side is that not every company is fully compliant. One could argue that the lack of compliance is due to the differentiating standards of self regulation by the companies and enforcements by the authorities.<\/p>\n<p style=\"font-weight: 400;\">Granted Malaysia may be a business-friendly country, this however has left a gaping hole in HR compliance. For instance, when employers flout the Overtime rule of capping to a maximum of 104 hours per month, they will be fined and jailed but yet, not 100% of the employers adhere to this for one reason or another.<\/p>\n<p style=\"font-weight: 400;\">While we appreciate every enterprise is a profit making entity, by engaging CXL means we, beginning with Mardiana and Azlina, will take the lead to highlight where the shortcomings are and search for a viable solution thereafter. Why are we able to do this? Because of the sort of clients we have on board, we have sufficient knowledge base to cross reference best practices formulas to get the job done.<\/p>\n<p style=\"font-weight: 400;\">We believe we also have the capacity to work out the best way to handle Minimum Wage, which is predicated by whether an employer\u2019s professional activities fall under the Malaysia Standard Classification of Occupations (MASCO) definitions and if the company employs more or less than five personnels.<\/p>\n<p style=\"font-weight: 400;\"><strong>Validating Compliance<\/strong><\/p>\n<p style=\"font-weight: 400;\">In one of our <a href=\"https:\/\/igcse.infinity.edu.my\/2021\/09\/30\/common-payroll-mistakes-that-cause-big-problems\/\">past postings<\/a>, we highlighted a study that identified Malaysia as a country with the most complicated HR compliance requirements in Asia Pacific. To this, I, along with Mardiana and Azlina would like to raise your attention to some of these points:<\/p>\n<ul>\n<li>Is your HR department or personnel conversant with all the HR statutory requirements?<\/li>\n<li>Are they able to cope with all the permutations from the different statutory bodies?<\/li>\n<li>What about the future amendments to such laws and policies, will they be able to understand it fully and apply it to the company?<\/li>\n<li>Is your organisation confident about complying with all the HR statutory requirements month-in and month-out, including the annual submissions without breaking the law?<\/li>\n<\/ul>\n<p style=\"font-weight: 400;\">Based on our records, most of our Payroll Outsourcing clients have been with us for up to seven years after renewing their contracts at each expiry. Those that have ceased relationships with us were due to the compulsion to change a vendor as required by their internal policies, not a misstep in our delivery. I believe this says a lot about what we can do as a vendor.<\/p>\n<p style=\"font-weight: 400;\">Further to this, <a href=\"https:\/\/igcse.infinity.edu.my\/payroll-hr-specialist\/\">our rates<\/a> for Payroll Outsourcing is as affordable as minimum wage and subscribing to us means your company will stand a chance to be fully compliant from the get go. This includes usage of our tech platform, our HR services, handling of your time attendance data, payroll processing, disbursement of salaries &amp; contributions to statutory bodies, issuance of payslips and receipts from the disbursements made.<\/p>\n<p style=\"font-weight: 400;\">If you think what I\u2019ve just described above makes sense for your company, please don\u2019t hesitate to get in touch with us. Mardiana, Azlina and I will be more than happy to chat with you further.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6141047a elementor-widget elementor-widget-spacer\" data-id=\"6141047a\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5548e419 elementor-widget elementor-widget-heading\" data-id=\"5548e419\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.12.2 - 23-04-2023 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h2 class=\"elementor-heading-title elementor-size-default\">About Fariz<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4cf9b7d2 elementor-widget elementor-widget-text-editor\" data-id=\"4cf9b7d2\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span class=\"markdy0olh5a7\" data-markjs=\"true\" data-ogac=\"\" data-ogab=\"\" data-ogsc=\"\" data-ogsb=\"\">Fariz<\/span>\u00a0Abdullah is the Chief Executive Officer (CEO) of CXL Group. The organisation offers HR solutions which include Contingent Workforce, Executive Search and Payroll &amp; HR Outsourcing. Under his purview,\u00a0<span class=\"markdy0olh5a7\" data-markjs=\"true\" data-ogac=\"\" data-ogab=\"\" data-ogsc=\"\" data-ogsb=\"\">Fariz<\/span>\u00a0has transformed CXL Group into an HR organisation that believes in the importance of advancing through technology but with a deep focus on the human touch in an increasingly digital era.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>By Fariz Abdullah &#8211; CEO What if you\u2019ll never miss another statutory submission deadline without labouring through the weeks before that, will you believe it? Welcome to another episode of my blog where this time I am joined by my colleague Wan Nur Azlina, Manager of Payroll Operations at CXL Group in our Kuala Lumpur [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":10529,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jet_sm_ready_style":"","_jet_sm_style":"","_jet_sm_controls_values":"","_jet_sm_fonts_collection":"","_jet_sm_fonts_links":"","_joinchat":[],"footnotes":""},"categories":[27],"tags":[],"class_list":["post-10528","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-from-the-ceos-desk"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v20.13 (Yoast SEO v20.13) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>From Dreadful to Delightful: Conquering Payroll Statutory Submissions - IGCSE Tutions Offered by Infinity Training Center<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"From Dreadful to Delightful: Conquering Payroll Statutory Submissions\" \/>\n<meta property=\"og:description\" content=\"By Fariz Abdullah &#8211; CEO What if you\u2019ll never miss another statutory submission deadline without labouring through the weeks before that, will you believe it? 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